Rude emails - do you write them?

Emails are one of those things that sometimes just come across all wrong.

When I started work with my first law firm I was petrified of meeting some of the lawyers after I got emails from them.

At the time I was writing away with manners and kindness, as was the norm at my previous job where people made extra effort in any communication.

I was sending emails like this:

Dear Jane
I would love to arrange a time to meet with you to discuss how I can assist you with blah blah. I understand you are extremely busy with whodunit and was wondering if perhaps Tuesday would suit when your diary indicates you are free.
Kind regards
Claire

I would receive an email like this:

Yes.

No hello, no regards. I thought they were all rather rude and scary.

Eight years later and my emails would now be like this:

Jane,
Please let me know when you are free to discuss blah blah,
Regards
Claire

If I am on my phone and sending the email it would be:

let me now (sic) when your (sic) free

Which is really bad, because the person receiving it is probably still at their desk, reading normal emails on a big screen and getting my rude emails. Which of course I don't mean to be rude, but typing with one hand and trying to multitask means somethings gotta give, and sometimes it's email etiquette.

I have started wondering if I just fell into the email culture of the firm and expected the world to follow, but maybe they haven't. Maybe they see my emails as poor form.

So tell me, where is the world at with emails? Should we be making more effort, or should I be? Do you find abrupt emails rude?



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