Monday, November 22, 2010
Remember the good old days when you employed trolley boys? They were generally teenagers earning pocket money grabbing the trolleys and clearing the car park for you, keeping an eye on the trolley theft situation and possibly helping out the odd Granny with her grocery bags. You paid them (maybe not much, but you did pay them) and you still prospered very well.
For a few years now you have insisted that we pay a gold coin donation for the special privilege of pushing the now bigger than ever family trolley around. Sure, we can get it back, it is kind of like a deposit.
But have you noticed how hot it happens to be in Australia? Have you any idea how hot a car is when sitting out in the car park for an hour in the summer? Do you know how quickly a small baby or child can die in such cars?
I suggest you do a little experiment with two or more small children, especially one that is under six months and one that is around 2 or 3 and $200 of groceries. It must also be over 30 degrees.
Step 1: Pay for the supplies and push the trolley out to the car park holding firmly to the toddlers hand and pushing the trolley with only one hand.
Step 2. Unload the children into the hot car, because otherwise you are leaving them in a trolley in the middle of the road in the car park.
Step 3. Hurry to unpack the stuff into the car.
Step 4. You now lock your children into the hot car while you walk about 40 metres to return your trolley, of course when you get there, that is the slot for the "small" trolleys and yours will not fit. Walk back past your car to the other trolley bay, bugger, someone has now put an Aldi trolley there and yours will not fit again. Walk to the third one and finally recover your $2. Run back to the car to relieve upset dehydrated children.
Clearly this is not an ideal situation and quite a health risk to really small infants. Or the extremely sick little girl with cancer that I saw yesterday, who has finally prompted this post. Her mother was stressed when she couldn't get her token back, it wasn't the coin, but a token for her to reuse. We put her trolley into my trolley, I pushed the two trolleys back into the store as none of the bays would take our trolleys back. She watched all four children so we could leave the doors open, I was also concerned about leaving my kids when I couldn't see them. The sisterhood had a win in the car park.
So, once again the hot weather is here and my donations to Coles and Safeway start stacking up as I leave my trolley and coin behind. Coles, Safeway, if either of you would like to refund me my $50 trolley fund money, let me know.
Or perhaps you could bring back the trolley boy.
Ms C Hewitt
P.S. Dont even consider telling me about the trolley for two kids, I saw it once, but have never seen it again, did you both just order one for the media release image?
P.P.S I know Aldi is the same, but they never pretend to offer service in the first place.