You have to sit and listen to people spin stories (made up stuff, inaccurate stuff, stupid stuff) about your product and service and you don't get a chance to yell through the glass to say you're wrong, YOU ARE WRONG. Instead you have to accept that these are the thoughts of real people. People who are choosing not to buy your widget because of all the things that they don't know. Do you know what people do when they don't know something? Well, some, about 2%, will seek an answer by doing a bit of ground work, but 98% of people, well, they just make it up and tell themselves they are right.
I went there to help out with The Highlands Foundation. I went because I really like to do some work sometimes that is real helping. Not massive fundraisers or giant projects, just little ones, run by passionate people who just do stuff, they don't let logistics and rules and regulations get in the way.
The Highlands Foundation just want to get a pack of stuff to ladies having babies in Papua New Guinea. They make up these great packs filled with donations from all over the place, warm blankets, knitted rugs, a clean towel, a piece of soap, a pair of undies - these are the 'medical' needs that many mums and bubs need. They just need to be clean and warm, that simple basic requirement keeps them alive. They do MUCH more too, but I could actually help with the packing bit and chat with the midwives who travel over there to help train local women to help. It was good exercise for my heart and my brain and my wobbly bits.
But enough about me, where have you been this week?